FAQs

HomeLink is a transceiver (a transmitter and receiver) seamlessly integrated into your vehicle that can be programmed to control Radio Frequency (RF) devices such as parking barriers, garage door openers, security gates, or other RF devices. For a list of compatible devices, click here.

For compatible devices, HomeLink learns and stores the codes of your original remote control.

Depending on the vehicle you purchase, HomeLink may be available as a standard feature, or it is commonly bundled within a specific trim level. For a list of vehicles currently offering HomeLink, click here.

Press and hold the outer two buttons for 10 seconds until the HomeLink indicator light changes from solid to slowly flashing indicator.

If you sell your vehicle, be sure to erase the HomeLink memory.

First, check the list of compatible products page to make sure your device is listed. The compatibility list is not comprehensive, but is actively updated to reflect devices that have been verified as compatible.

Then try the following troubleshooting tips:

1. Put a brand new battery in the handheld transmitter. During the programming process, the battery strength of an older battery could drain, decreasing the strength of the signal sent to HomeLink. A new battery will ensure a strong signal.
2. For some devices, the open and close signals are sent using separate buttons. For these devices, you will need to program each function to correspond to a separate HomeLink button.
3. Train HomeLink holding the handheld transmitter at different distances and angles from the HomeLink button you are trying to program. Try about 10 cm away, and at a different angle.
4. To verify HomeLink has programmed, press and hold the HomeLink button and observe the indicator light:
   • If the indicator light slowly blinks, HomeLink has not picked up the signal from the handheld transmitter. Try programming the button again or check if the device is listed on the compatible products page.
   • If the indicator light remains solid, HomeLink has picked up the signal and should operate the device.
   • If the indicator light blinks rapidly for two seconds and turns solid, HomeLink has successfully picked up the rolling code signal. You will need to locate the “learn” or “smart” button on the garage door or gate’s motor head. After pressing the learn/smart button, you will need to return to your vehicle and press and release the HomeLink button you were training again two times. For most devices, you will have approximately 30 seconds from when you pressed the learn/smart button in which to complete this step.

Contact our support team to discuss options for your device.

No, you have to have a handheld transmitter or wireless keypad to program Homelink.

The wireless keypad needs to be taken off the wall and brought into the vehicle to be used as the remote transmitter. When programming the signal into the HomeLink button you will put in your pin number to activate the garage door and hold down the enter button while simultaneously holding down the HomeLink button you would like to program. Hold both buttons down until the HomeLink LED light flashes rapidly.

1. Press and hold the programmed HomeLink button and observe the indicator light.
2. If the indicator light is solid/continuous, programming is complete and your device should activate when the HomeLink button is pressed and released.
3. If the indicator light blinks rapidly, proceed with the following programming instructions for a rolling code device. A second person may make the following steps quicker and easier. Use a stepladder or other stable, safe device.

Rolling Code

1. At the garage door opener in the garage, locate the “learn” or “smart” button (usually near where the hanging antenna wire is attached to the unit). If there is difficulty locating the “learn” or “smart” button, reference the garage door opener’s manual.
2. Press and release the “learn” or “smart” button (the name and color of the button may vary by manufacturer). Note: Once the button is pressed, there are typically about 30 seconds in which to initiate the next step.
3. Return to the vehicle and press and release the programmed HomeLink button. Repeat the “press/release” sequence up to 3 times to complete the training process. HomeLink should now activate your rolling code equipped device.
4. To program additional HomeLink buttons, repeat this process.
5. Once programmed, both HomeLink and/or the original garage door remote may be used to activate the device (e.g. garage door, entry lock, gate, etc.).

The learn button is the button located on the garage door opener motor that is used for programming the rolling code remotes and keyless entry. It is usually located on the top right side of display screen or on the edge of garage door opener. It may be under the light cover. It is usually marked with character “对码”. Do not hold the button down, but instead use the press and release process. Below are the examples of the learn button.

You may have pressed the learn button on the garage door opener for too long of a duration which clears out all programming. The learn button should be pressed and released like a doorbell. Then you have 30 seconds to return to your vehicle to complete the programming process. In the event that your garage door has lost previously stored information, you will need to re-train the devices following your user manual for your garage door opener.

There could be two reasons for this: your device may not be compatible (check the compatible product list here) or the battery in your handheld transmitter may be low. Put a brand new battery in the handheld transmitter. During the programming process, the battery strength of an older battery will drain, decreasing the strength of the signal sent to HomeLink. A new battery will ensure a strong signal. Or check if the device is in the HomeLink-compatible list.

No. You do not need to clear HomeLink if the buttons have never been trained before. If you are trying to re-program a single button, follow the instructions listed under “Reprogramming a single button.”

Range issues can be caused by various factors, such as:

• On garage door openers, straighten the antenna wire that hangs down from the garage door opener motor head.
• For parking barriers, remove the cover and extend the antennae wire so that it partially protrudes from the device’s cover, and then replace the cover.
• Interference may exist near the vehicle or home or due to the use of older batteries in the original transmitter during programming. Put a new battery in your handheld transmitter to ensure full signal strength during HomeLink training process.
• Retrain the HomeLink at different distances and angles, and test the signal strength with each. Start by holding the handheld transmitter about 10cm away, then 12-15cm, and even15-20cm from the buttons.
• Try a second transmitter with new batteries.
• Metalized or tinted glass will reduce the range of RF devices and signals. If a metalized film is applied to the windshield, it will need to be cut off or exchanged for film that is not metalized.